About AV Costar

New Company. Same Great Products.

Arecont Vision Costar, LLC is a US-based company founded in 2018 to offer complete video surveillance solutions to customers around the world. AV Costar’s headquarters, R&D, and support operations are in Glendale, California in the Greater Los Angeles metro area. Our manufacturing is nearby in Duarte, California, while our Advanced Technology Center is located in the city of Clovis, in California’s Central Valley region. Sales offices are located throughout the Americas, Europe, and the Middle East.

In July, 2018, the original Arecont Vision, LLC was acquired by Costar, a US corporation that designs, develops, manufactures, and distributes a full range of proven products for the video surveillance and machine vision markets. The executive leadership, most employees, and all of Arecont Vision’s technology, trademarks, and patents are now part of the new AV Costar. Manufacturing, sales, support, and all other functions continue as before, serving our customers around the world.

Locations

Corporate Headquarters

Located in downtown Clovis, CA, the AV Costar Corporate Headquarters and Collaboration Center houses many of the company’s accounting, inside sales, marketing, R&D, and support team members.

AV Costar

642 Pollasky Avenue, Suite 230, Clovis, California 93612 USA

+1.818.937.0700 | Toll Free (USA/Canada) 877.CAMERA.8
Sales select option #1 | Support select option #3

RMA Return Center

For AV Costar RMA support, please contact us by one of the following methods:

By visiting this page on our website: https://support.arecontvision.com

By phone number: +1(818) 937-0700

By email: [email protected]

Advanced Technology Center

The Advanced Technology Center, located in downtown Clovis, CA, is a shared location for all Costar Technologies brands. It also serves as an extension to AV Costar product development, operations, sales, and support.

Costar Technologies, Inc.

642 Pollasky Avenue, Suite 230, Clovis, California 93612 USA

Latin and South America Sales

+1 (310) 849-7445 - Ivan Martinez - [email protected]

International Sales & Support

+1.818.937.0700 | Toll Free (USA/Canada) 877.CAMERA.8
Sales select option #1 | Support select option #3
[email protected]

Download the latest news and plans for AV Costar.

The Total Video Solution
& Contera™

Our premier offering is the AV Costar Total Video Solution™, composed of advanced megapixel cameras, cloud-enabled video management systems, recurring-revenue generating web services, and network-managed video recorders.

The 2018 launch of the AV Costar Total Video Solution represented a major new strategy for our business, culminating in the birth of our new company itself, AV Costar. With the announcement of the Total Video Solution we also introduced our newest brand name, Contera.

Contera is an anagram of Arecont, a reflection of AV Costar’s new way of thinking. We are focused on building on the knowledge and experience of the original company to produce something even better for our customers. Contera is a portfolio of software and hardware families that combine with the proven MegaIP™ brand of megapixel cameras to together form the Total Video Solution.

Made in the USA

We are committed to quality products, with the most advanced features and capabilities for our customers. Most AV Costar products are designed and manufactured in the United States. A subset of our products are designed in the US but assembled elsewhere.

MegaIP cameras (MegaBall, MegaDome, MegaVideo, MegaView, MicroDome, and SurroundVideo), ConteraCMR recorders (3 of 4 models), and both ConteraVMS and ConteraWS software families are Buy American Act (41 U.S.C. §§ 8301-305) and Federal Trade Commission Made in USA compliant with few exceptions.

Those same AV Costar products are also compliant with the “Presidential Executive Order on Buy American and Hire American” for manufactured goods (click to view online at whitehouse.gov), as signed on April 18, 2017.

Contact AV Costar for more information on product and accessory compliance.

Download the made in the USA compliance statements Learn about our NDAA compliance
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American-Made
Quality & Design

For customers in the United States, if you are planning video surveillance camera purchases, please select your designed and built in the USA choice, AV Costar. AV Costar offers the widest range of Made in USA megapixel cameras with our Mega series, as well as with our software options and many of our NVR/server platforms.

Customers both inside the United States and around the world can trust AV Costar for award-winning products and customer service proven worldwide for true Made in USA quality and innovation.

Continued Industry Leadership

AV Costar continues our legacy of designing the best, most advanced, and highest reliability megapixel video products in the industry. Our list of industry firsts demonstrates this ongoing commitment, unmatched by any other vendor.

We began our R&D efforts in 2003, manufacturing in California the industry’s first two-megapixel IP network camera by 2004. Just two years later we released the industry’s first multi-sensor camera, and we still lead this segment with advanced capabilities and in sheer number of model choices. Our remote-setup SurroundVideo® Omni G3 released in 2017 is an example of our continued leadership, as is our latest offering – the feature packed, high performance ConteraIP™ multi-sensor camera unveiled in 2018.

Learn more about our leadership, products, and technology by visiting our Products page.

Continued Industry Leadership
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Industry Recognition

At AV Costar, we strive to be the best at everything we create, as we look for new ways to drive the video surveillance industry forward. We’re extremely grateful to have been awarded so many times for our industry leadership, technology, products, support, and our people.

Go to Awards

Superior Solutions Through Partnership & Integration

AV Costar has always been committed to partnership with the industry’s leading software and hardware vendors, a commitment that the new AV Costar continues to follow.

We are also committed to ONVIF compliance for integration with 3rd party products, and we provide a free developer’s API through our Technology Partner Program to gain access to our most advanced features.

For integration beyond ONVIF, our MegaLab™ can be used to test new products and updates, in conjunction with our Technical Assistance Center customer support team.

Product Quality & Support

AV Costar remained a leader in the introduction of new, leading-edge technologies and products throughout the company’s history. While the company made commitments to product quality and after-installation support, those leading-edge products sometimes still made things challenging for our end user customers and our authorized security dealers and integrators.

It’s an entirely new world now with the launch of AV Costar. Our executive leadership and the entire company are committed to ensuring customer satisfaction, and in continuing to invest additional resources into our Quality Assurance, Inside Sales and Technical Assistance Center customer support teams and processes.

We’ve made big improvements through investment in new systems including our new Customer Support Portal powered by Zendesk and overhauling our practices and procedures. We've enhanced our back office systems for increased efficiency with the implementation of NetSuite ERP and added an updated Partner Portal. AV Costar also completely overhauled our Global Supply Chain and Manufacturing processes, including opening a new manufacturing facility in Los Angeles County in the city of Duarte and adding our Advanced Technology Center in Clovis, CA. And we're making continued investments in our people, through training and the addition of more technical support and development team members and resources company-wide.

Learn more about the Technical Assistance Center.

What Our Customers Say

Megapixel Imaging... Worth a Thousand Words

We’ve been successful because our customers value AV Costar® products and our market leadership.

AV Costar has delivered over 3.5 trillion pixels from our cameras sold around the world since our journey began in 2003. We hold over a dozen patents for our industry-leading technology, which helps account for the many industry firsts we continue to deliver.

Download Testimonials Brochure

Company Leadership

With a strong foundation in place, Costar Technology Inc. is well positioned to continue its trajectory of success. Its leadership team is focused on driving innovation and delivering shareholder value.

Scott Switzer

Scott Switzer

Sarah Ryder

Sarah Ryder

Mike Rose

Mike Rose

Dave deLisser

Dave deLisser

Prashant Pradeep

Prashant Pradeep

Troy Fairchild

Troy Fairchild

John Bujarski

John Bujarski

Learn more about our Career Opportunities.

What's Next?

Start the process of buying our products by filling out the form below or Click Here to buy our Factory Renewed & One Costar Sale products from our Online Store!